Laska's new service and sales offensive in Germany
Here at LASKA, service is not just a word but an attitude. We naturally want to offer our customers the best possible solutions with our machines, but we do not think that our job finishes when our machines go into operation. We remain our customers' first point of contact whenever they need support, because our top priority is to help users of our technology to run their equipment smoothly.
Seven service partners for faster response times
We have completely restructured our support network for customers in Germany so that we can do even better justice to our service model. We now have seven local service and sales partners in Germany, including some that we have had long-standing business relationships with, to cover Germany's ten postal code areas. Having this large and highly qualified support network obviously shortens the distances our technicians have to travel, so they can now get on site more rapidly when our customers need their help. This will not affect existing service and maintenance contracts and Laska will remain our customers' point of contact.
An added benefit: service and sales under one roof
There is another benefit. Our new partners will support us with sales from now on, as well as taking on servicing, and this will put them in a good position demonstrate and explain new products to our customers. This will bring LASKA, as a manufacturer, and users of its technology even closer together, and everyone will benefit from this. Markus Klausner, LASkA's Head of Sales, explains: "A closer exchange of ideas with our customers will give us an even better understanding of their needs, and that will ultimately lead to even better products."
To ensure the fastest possible processing of project inquiries or machine inquiries, please contact LASKA directly. In this case, the initial information is compared and a direct offer is prepared by LASKA or transmitted in coordination with your service partner.
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